Effective Date
This Privacy Policy ("Policy") is effective as of 30 June 2026 and applies to all users of the mobile application PDF Save (listed on Google Play as "Image to PDF – Fast Converter") developed and published by Pdfstudio ("we," "our," or "us").
By downloading, installing, or using the Application, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree with this Policy, you must not use the Application.
1. Introduction
PDF Save is an offline-first, privacy-centric productivity application available on the Google Play Store and Apple App Store. The Application enables users to convert images into PDF documents entirely on their device, without any server-side processing, cloud storage, or remote data transmission.
We are committed to protecting your privacy and ensuring that your personal data and files are handled with the highest standard of care. This Policy sets forth our practices with respect to data collection, usage, storage, and disclosure in connection with your use of the Application.
Core Principle: PDF Save is designed as an offline-first application. The image-to-PDF conversion process occurs exclusively on your device. Your images, photographs, and generated PDF files are never uploaded to any server, cloud service, or remote storage system during the course of normal operation.
This Policy applies solely to the Application and does not extend to any third-party websites, applications, or services that may be accessible through links or integrations within the Application.
2. Information We Collect
We wish to make unequivocally clear that PDF Save does not collect, store, process, or transmit any personal information from its users during the course of normal application operation. The Application functions without user accounts, registration, login credentials, or any form of user identification.
The Application does not collect any of the following categories of information:
How We Process Your Files
When you use the Application to convert images to PDF:
- Your selected images are read locally from your device's gallery or camera.
- The PDF conversion engine runs entirely on your device's processor and memory.
- The resulting PDF file is saved locally to your device's file system.
- No image data, file contents, or PDF output is transmitted over the internet at any point.
- You may share the generated PDF manually through Android/iOS native sharing features, but this sharing is initiated and controlled entirely by you.
What We Do Not Do
For absolute clarity, PDF Save does not engage in any of the following activities:
- We do not upload your images to any server.
- We do not process your files on any remote or cloud infrastructure.
- We do not perform optical character recognition (OCR) on your documents.
- We do not apply any artificial intelligence or machine learning analysis to your images.
- We do not perform facial recognition or biometric processing.
- We do not maintain user accounts, profiles, or authentication systems.
- We do not collect payment information or process financial transactions.
- We do not synchronize data to any cloud backup service.
- We do not upload files in the background.
- We do not engage in any form of hidden or covert data collection.
3. Offline-First Architecture
PDF Save has been engineered from its foundation as an offline-first application. This architectural philosophy is central to our commitment to user privacy and is not merely a feature but a fundamental design principle.
All file processing, image handling, and PDF generation occurs locally on the user's device. An internet connection is not required for any core functionality of the Application.
Technical Implementation
- Local Image Processing: All image selection, cropping, reordering, and preview operations are performed using on-device libraries and APIs.
- On-Device PDF Generation: The PDF creation engine utilizes native device processing capabilities. The conversion from image format to PDF occurs entirely within the Application's local process space.
- Local File Storage: Generated PDF files are saved directly to the user's device storage. We do not provide, operate, or interface with any cloud storage solution.
- No Network Dependency: The Application's primary functionality does not require an active internet connection. Users can convert images to PDF while completely offline, including in airplane mode.
- No Server Infrastructure: PDF Save does not operate any application-specific backend servers, APIs, or cloud endpoints that receive or process user files.
Important: While the Application does not require internet access for its core features, certain non-essential services (such as Firebase Analytics for aggregate usage statistics) may transmit limited, anonymized data when a network connection is available. Please refer to Section 4 for further details on analytics.
4. Firebase Analytics
PDF Save currently integrates Firebase Analytics as its sole analytics service. Firebase Analytics is a free app measurement solution provided by Google LLC ("Google") that provides insight into app usage and user engagement.
What Is Firebase Analytics?
Firebase Analytics is an event-based analytics service operated by Google that collects and aggregates anonymous usage data from mobile applications. It enables developers to understand how users interact with their applications, measure feature adoption, and identify potential issues.
What Anonymous Information May Be Collected
When Firebase Analytics is active, the following types of anonymized, aggregated information may be collected:
- App Interaction Events: Anonymous records of in-app actions, such as initiating a PDF conversion, opening the application, or navigating between screens. These events are reported without any association to user identity.
- Device Properties: Anonymized device characteristics, including device model, operating system version, screen resolution, and locale settings. Firebase Analytics uses these to segment data without identifying individual users.
- Anonymous Identifiers: Firebase may assign an anonymous, randomly generated identifier to each app installation instance. This identifier is not linked to any personal identity, account, or persistent device identifier.
- Crash and Error Reports: Firebase Crashlytics (if enabled) may collect anonymized crash data, including stack traces and device state at the time of a crash, to help us identify and fix bugs.
No user images, photographs, or generated PDF files are ever uploaded to Firebase or transmitted through Firebase Analytics. Firebase Analytics data is limited to anonymized usage metrics and does not include any content from your image or PDF files.
Google's Processing of Analytics Data
Firebase Analytics is operated by Google LLC. Google processes analytics data in accordance with its own privacy practices. We encourage you to review the following policies:
Disabling Analytics
You may exercise control over analytics data collection through the following mechanisms:
- Android: Navigate to Settings → Google → Ads and opt out of interest-based advertising. You may also reset your advertising identifier at any time through device settings. Additionally, you can disable Firebase Analytics data collection for your device through Settings → Apps → PDF Save → Mobile Data & Wi-Fi and restricting background data.
- iOS: Navigate to Settings → Privacy & Security → Tracking and disable "Allow Apps to Request to Track." You may also reset your Identifier for Advertisers (IDFA) through Settings → Privacy & Security → Tracking.
- Device-Level Controls: Both Android and iOS offer device-level privacy settings that allow you to limit tracking and data collection. We encourage you to review and configure these settings according to your preferences.
5. Permissions
PDF Save requests a limited number of device permissions necessary for its core functionality. Each permission is requested only when required and is used exclusively for the purposes described below. We do not use any permission for surveillance, tracking, or data collection beyond what is strictly necessary.
Camera Permission
Purpose: The Camera permission is requested only when the user explicitly chooses to capture a new photograph directly within the Application for the purpose of converting that photograph into a PDF document.
Scope of Use:
- The camera is activated exclusively through an explicit user action (tapping the "Capture" or "Camera" button).
- Camera access is never initiated automatically, in the background, or without direct user initiation.
- Any captured image is processed locally and is not transmitted to any server.
- Camera permission is not used for video recording, streaming, facial recognition, or any purpose other than capturing a still image for PDF conversion.
If you deny this permission, the Application will continue to function normally for image selection from the device gallery. You may grant or revoke this permission at any time through your device settings.
Notification Permission
Purpose: The Notification permission is requested for the sole purpose of displaying user-facing notifications related to the Application's functionality, such as PDF creation completion status, processing progress, or other relevant operational alerts.
Scope of Use:
- Notifications are limited to app-functionality-related information only.
- We do not send promotional, marketing, or third-party notifications.
- Notification content does not include any personal data, image previews, or file contents.
- Notifications are never used as a mechanism for tracking or surveillance.
You may disable notifications at any time through your device's notification settings or within the Application's settings.
Transparency Commitment: PDF Save does not request any permissions beyond those listed above. We do not access your contacts, microphone, location services, calendar, phone records, SMS/MMS, device identifiers for tracking purposes, or any other system services not explicitly described in this section.
6. Data Security
We implement reasonable technical and organizational safeguards to protect any data that may be associated with the Application. Given the offline-first nature of PDF Save, our security approach is fundamentally oriented toward on-device data protection.
On-Device Security Measures
- Local Processing: Because all image-to-PDF conversion occurs locally on your device, no user files are transmitted over the internet during normal operation. The absence of network transmission inherently eliminates the risks associated with data-in-transit interception, man-in-the-middle attacks, and server-side breaches.
- Operating System Protections: The Application operates within the security sandbox provided by the Android and iOS operating systems. Files created by the Application are subject to the operating system's native file-level permissions and encryption mechanisms (e.g., Android's full-disk encryption and iOS's Data Protection).
- No Remote Storage: Since user files are never stored on our servers or any cloud infrastructure, there is no risk of server-side data breaches affecting your personal files.
- Application Isolation: The Application's data is isolated from other applications on your device in accordance with the operating system's application sandboxing policies.
Limitations of Security Measures
While we employ reasonable safeguards, no system can guarantee absolute security. Factors beyond our control—including device-level security configurations, third-party application interactions, device theft or loss, and operating system vulnerabilities—may affect the security of data stored on your device. We recommend that you maintain up-to-date operating system versions and employ device-level security features such as screen locks and device encryption.
Analytics Security
For the limited analytics data processed by Firebase Analytics (as described in Section 4), Google employs its own security measures in accordance with its published security practices. This data is transmitted over encrypted channels (HTTPS/TLS) and is not linked to personal identifiers.
7. Third-Party Services
The Application integrates with the following third-party services:
Firebase Analytics is used for anonymous, aggregated app usage analytics as described in Section 4. Firebase is a product of Google LLC. Please refer to Google's Privacy Policy and the Firebase Analytics Data Policy for Google's data handling practices.
The Application runs on the Android and iOS operating systems. Each platform has its own privacy policies and may collect or process data independently of the Application. We recommend reviewing the applicable platform's privacy policy:
- Google Privacy Policy (Android)
- Apple Privacy Policy (iOS)
We are not responsible for the data practices of these third-party services. Their collection and use of data are governed by their respective privacy policies, which we encourage you to review.
8. Your Rights
As a user of PDF Save, you are entitled to certain rights with respect to your data. Given that the Application does not collect personal information or user files, many of these rights are inherently satisfied by the Application's architecture. Nevertheless, we affirm the following rights in accordance with applicable privacy laws:
How to Exercise Your Rights: To exercise any of the above rights, please contact us at ronik2599@gmail.com. We will respond to your request within a reasonable timeframe, and in any event, within the period required by applicable law (typically 30 days, extendable in complex cases).
9. Children's Privacy
PDF Save is a general-purpose productivity application and is not directed at children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect, store, or process personal information from children under 13.
COPPA Compliance (United States)
In compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506, and the implementing regulations at 16 C.F.R. Part 312:
- PDF Save does not knowingly collect personal information from children under 13.
- PDF Save does not require users to provide any personal information, including name, email address, age, or any other identifying information.
- PDF Save does not offer features designed to collect personal information from children.
- PDF Save does not contain social features, chat functionality, forums, or any mechanism through which a child could disclose personal information.
- PDF Save does not condition access to any feature on the disclosure of personal information.
- PDF Save does not use or disclose to third parties any personal information collected from children.
If we become aware that a child under 13 has provided personal information through the Application, we will take immediate steps to delete such information. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at ronik2599@gmail.com and we will take appropriate action.
Other Jurisdictions
Similar protections apply under the privacy laws of other jurisdictions, including but not limited to:
- European Union (GDPR): Processing of data from children under 16 (or the lower age provided by Member State law) requires parental consent. Since PDF Save does not collect personal data, this requirement does not apply.
- United Kingdom (UK GDPR): Comparable protections apply for children under 13.
- California (CCPA/CPRA): Additional protections exist for consumers under 16 under California law.
10. International Data Transfers
Given the offline-first architecture of PDF Save, international data transfers are generally not applicable to the Application's core functionality. User files (images and generated PDFs) remain on the user's device at all times and are not transmitted to any server or cloud service.
However, to the extent that Firebase Analytics processes limited, anonymized analytics data, such data may be transferred across international borders as part of Google's global infrastructure. Google's international data transfer practices, including reliance on Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), and other legal mechanisms, are described in Google's data processing terms and privacy documentation.
For the purposes of applicable data protection laws, including but not limited to the GDPR, UK GDPR, and LGPD:
- International transfers of analytics data are subject to Google's standard data transfer safeguards.
- We have not and do not intend to enter into separate data processing agreements for analytics data that is processed entirely by Google.
- Users seeking more information about Google's international data transfer practices should consult Google's Compliance Resources.
11. Legal Compliance
This section describes the specific privacy regulations and legal frameworks with which PDF Save is designed to comply. Given that the Application does not collect personal data and operates on an offline-first basis, many regulatory obligations are inherently satisfied by the Application's architecture.
The Application is designed to comply with Regulation (EU) 2016/679 (the "General Data Protection Regulation" or "GDPR"), which applies to the processing of personal data of individuals within the European Economic Area (EEA).
Lawful Basis
Since PDF Save does not collect personal data from its users during the course of normal operation, the lawful bases for data processing under GDPR Article 6 are not engaged for core Application functionality. To the extent that Firebase Analytics processes anonymized data, processing may be based on Legitimate Interest (Article 6(1)(f)) for the purpose of improving Application quality and understanding general usage patterns.
User Rights Under GDPR
Under GDPR Articles 12–23, you have the right to:
- Access (Art. 15): Obtain confirmation as to whether personal data is processed and, if so, access that data.
- Rectification (Art. 16): Request correction of inaccurate personal data.
- Erasure / Right to Be Forgotten (Art. 17): Request deletion of personal data.
- Restriction of Processing (Art. 18): Request restriction of processing of personal data.
- Data Portability (Art. 20): Receive personal data in a structured, commonly used, machine-readable format.
- Object (Art. 21): Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw Consent (Art. 7(3)): Withdraw any previously given consent, where applicable.
- Lodge a Complaint (Art. 77): Lodge a complaint with a supervisory authority in your EU Member State.
PDF Save is designed to comply with the UK GDPR, as retained in UK law following Brexit, together with the Data Protection Act 2018 (DPA 2018). The UK GDPR provides data protection rights to individuals in the United Kingdom that are substantially equivalent to those under the EU GDPR.
All rights described above under the EU GDPR (access, rectification, erasure, restriction, portability, objection, and complaint) are equally applicable under the UK GDPR. UK residents may lodge complaints with the Information Commissioner's Office (ICO) at ico.org.uk.
PDF Save is designed to comply with the California Consumer Privacy Act of 2018 (CCPA), Cal. Civ. Code §§ 1798.100–1798.199.100, as amended by the California Privacy Rights Act of 2020 (CPRA).
CCPA/CPRA Rights
Under California law, California residents have the right to:
- Right to Know (§1798.100 / §1798.110): Request disclosure of the categories and specific pieces of personal information collected, sold, or disclosed.
- Right to Delete (§1798.105): Request deletion of personal information collected from the consumer.
- Right to Correct (§1798.106): Request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing (§1798.120 / §1798.135): Opt out of the sale or sharing of personal information. PDF Save does not sell or share personal information.
- Right to Limit Use of Sensitive PI (§1798.121): Limit the use and disclosure of sensitive personal information.
- Right to Non-Discrimination (§1798.125): Not be discriminated against for exercising CCPA/CPRA rights.
Notice: PDF Save does not sell personal information as defined by the CCPA/CPRA. We have not sold, and do not intend to sell, any personal information in the preceding 12 months. We also do not "share" personal information for cross-context behavioral advertising as defined by the CPRA.
In addition to California, PDF Save is designed to respect the privacy rights established by the following comprehensive state privacy laws:
- Virginia (VCDPA): The Virginia Consumer Data Protection Act provides Virginia residents with rights to access, correct, delete, and obtain a copy of personal data, as well as the right to opt out of processing for targeted advertising, sale of personal data, and profiling.
- Colorado (CPA): The Colorado Privacy Act grants Colorado residents rights to access, correct, delete, and port personal data, and the right to opt out of profiling, targeted advertising, and sale of personal data.
- Connecticut (CTDPA): The Connecticut Data Privacy Act provides Connecticut residents with comprehensive data protection rights similar to those under the VCDPA and CPA.
- Utah (UCPA): The Utah Consumer Privacy Act provides Utah residents with rights regarding the processing of their personal data by controllers.
- Texas (TDPSA): The Texas Data Privacy and Security Act provides Texas consumers with rights to access, correct, delete, and port personal data, and to opt out of processing for targeted advertising and sale of personal data.
- Oregon (ORCDPA): The Oregon Consumer Data Privacy Act provides Oregon residents with comprehensive privacy rights.
- Montana (MCDPA): The Montana Consumer Data Privacy Act provides Montana residents with rights to access, correct, delete, and port personal data.
Given PDF Save's offline-first design and lack of personal data collection, the requirements under these state laws are inherently satisfied. We do not sell personal data, engage in targeted advertising, profile users, or process personal data in any manner that would trigger additional obligations.
PDF Save is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal private-sector privacy law. PIPEDA establishes 10 fair information principles that govern the collection, use, and disclosure of personal information in the course of commercial activity.
The 10 fair information principles under PIPEDA are:
- Consent: Knowledge and consent are required for the collection, use, or disclosure of personal information.
- Limiting Collection: Collection of personal information must be limited to that which is necessary for the purposes identified.
- Limiting Use, Disclosure, and Retention: Personal information may only be used or disclosed for the purposes for which it was collected.
- Accuracy: Personal information must be as accurate, complete, and up-to-date as necessary.
- Safeguards: Personal information must be protected by security safeguards appropriate to the sensitivity of the information.
- Openness: Policies and practices concerning the management of personal information must be readily available.
- Individual Access: Upon request, individuals must be informed of the existence, use, and disclosure of their personal information.
- Challenging Compliance: Individuals may challenge an organization's compliance with the above principles.
- Identifying Purposes: The purposes for which personal information is collected must be identified at or before the time of collection.
- Accountability: An organization is responsible for personal information under its control.
Since PDF Save does not collect personal information, the PIPEDA principles are inherently satisfied. Canadian users may contact us at ronik2599@gmail.com for any privacy-related inquiries or to exercise their rights under PIPEDA.
PDF Save is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) established under that legislation. The APPs set out standards for the collection, use, disclosure, and storage of personal information by APP entities.
Key APPs relevant to this Policy include:
- APP 1 – Open and Transparent Management: We maintain this Privacy Policy to describe our data handling practices.
- APP 3 – Collection of Solicited Personal Information: We do not collect personal information unless reasonably necessary. PDF Save collects no personal information.
- APP 5 – Disclosure of Personal Information: We do not disclose personal information to third parties.
- APP 6 – Use or Disclosure: Personal information is not used or disclosed for purposes other than those for which it was collected.
- APP 11 – Security of Personal Information: We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
- APP 12 – Access to Personal Information: Individuals may request access to personal information held about them.
Australian users may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au for further guidance on their privacy rights.
PDF Save is designed to comply with the Lei Geral de Proteção de Dados (LGPD), Law No. 13,709/2018, Brazil's comprehensive data protection law. The LGPD establishes rights for data subjects and obligations for data controllers and processors.
Under the LGPD, Brazilian users have the right to:
- Confirmation and Access (Art. 18, I–II): Confirm the existence of processing and access personal data.
- Correction (Art. 18, III): Request correction of incomplete, inaccurate, or outdated data.
- Anonymization, Blocking, or Deletion (Art. 18, IV): Request anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data.
- Portability (Art. 18, V): Request portability of data to another service or product provider.
- Deletion (Art. 18, VI): Request deletion of personal data processed with consent.
- Information on Sharing (Art. 18, VII): Obtain information about entities with which data has been shared.
- Consent Revocation (Art. 18, VIII): Revoke previously given consent.
- Complaint (Art. 18, IX): Lodge a complaint with the Autoridade Nacional de Proteção de Dados (ANPD).
Since PDF Save does not collect personal data, these rights are inherently satisfied. Brazilian users may contact the ANPD or contact us directly at ronik2599@gmail.com.
PDF Save is designed to comply with the Protection of Personal Information Act 2013 (POPIA), South Africa's comprehensive data protection legislation. POPIA establishes conditions for the lawful processing of personal information.
Under POPIA, data subjects have rights including:
- Right to be Informed: Be notified of the collection and processing of personal information.
- Right to Access: Request access to personal information held by a responsible party.
- Right to Correction: Request correction or deletion of inaccurate or irrelevant personal information.
- Right to Object: Object to the processing of personal information.
- Right to Complain: Lodge a complaint with the Information Regulator of South Africa.
South African users may contact the Information Regulator at inforegulator.org.za or contact us at ronik2599@gmail.com.
PDF Save is designed to comply with the Personal Data Protection Act 2012 (PDPA) of Singapore, as amended. The PDPA governs the collection, use, disclosure, and care of personal data in Singapore.
Under the PDPA, individuals have rights including:
- Right to Access: Request access to personal data held about them.
- Right to Correction: Request correction of inaccurate personal data.
- Right to Withdraw Consent: Withdraw consent for the processing of personal data.
- Right to Complain: Lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore.
Singapore users may contact the PDPC at pdpc.gov.sg or contact us at ronik2599@gmail.com.
PDF Save is designed to comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. The DPDP Act establishes a comprehensive framework for the processing of digital personal data in India.
Under the DPDP Act, data principals (individuals) have the following rights:
- Right to Information (Section 6): Obtain information about the personal data processed by the Data Fiduciary, including the nature of data, purposes of processing, and the identities of Data Fiduciaries and Data Processors with whom personal data has been shared.
- Right to Correction (Section 7): Request correction of inaccurate or misleading personal data, or completion of incomplete personal data.
- Right to Erasure (Section 8): Request erasure of personal data, subject to the retention requirements specified under the DPDP Act.
- Right to Grievance Redressal: Lodge a complaint with the Data Protection Board of India established under the DPDP Act.
- Right to Nominate: Register a nominee in the event of death or incapacity.
Indian users may contact the Data Protection Board of India or contact us directly at ronik2599@gmail.com.
International Users
PDF Save is available globally and is designed to comply with applicable privacy laws in all jurisdictions where it is offered. Regardless of your location, the following commitments apply:
- Your files remain on your device and are not transmitted to our servers.
- We do not collect personal information from any user, regardless of jurisdiction.
- You may exercise your rights under applicable law by contacting us at ronik2599@gmail.com.
- You are entitled to lodge a complaint with the relevant data protection authority in your jurisdiction.
12. Advertising
As of the date of this Policy, PDF Save does not display any advertisements. The Application does not integrate any advertising networks, ad exchanges, demand-side platforms, or any other advertising-related services.
However, we wish to inform users that advertisements may be introduced in future versions of the Application. In the event that advertisements are introduced:
- This Privacy Policy will be updated promptly to reflect the inclusion of advertising and any associated data collection practices.
- Users will be notified of material changes to this Policy through an updated policy within the Application or through the applicable app store listing.
- Any advertising network integrated in the future will be subject to its own privacy policy, which will be identified in an updated version of this Policy.
- We will disclose the categories of data collected for advertising purposes and provide opt-out mechanisms where available.
Current Status: No advertisements. No ad networks. No tracking for advertising purposes. No behavioral advertising. No interest-based advertising.
13. Changes to This Privacy Policy
We reserve the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, regulatory guidance, or other factors. When we make material changes to this Policy, we will:
- Update the "Last Updated" date at the top of this Policy to reflect the date of the most recent revision.
- Provide notice of material changes through appropriate channels, which may include updating this page, the Google Play Store listing description, the Apple App Store listing description, or through in-app notifications (if notifications are supported at that time).
- Maintain the most current version of this Policy at a publicly accessible location.
How Changes Are Communicated
We encourage you to review this Policy periodically to stay informed about how we protect your privacy. The "Last Updated" date will indicate when the Policy was last revised. Your continued use of the Application following any changes to this Policy constitutes your acceptance of the revised terms.
Version History
Version 1.0 — Effective: 30 June 2026
Initial publication of the Privacy Policy for PDF Save (Image to PDF – Fast Converter).
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided below:
Developer: Pdfstudio
Application: PDF Save (Image to PDF – Fast Converter)
Email: ronik2599@gmail.com
Platforms: Android (Google Play), iOS (Apple App Store)
We will endeavour to respond to all legitimate privacy-related inquiries within a reasonable timeframe, and in any event, within the period required by applicable law (typically 30 days, extendable in complex cases).
Supervisory Authorities
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. Key supervisory authorities include:
- European Union: Your national Data Protection Authority (DPA). A list of EU DPAs is available at edpb.europa.eu.
- United Kingdom: Information Commissioner's Office (ICO) — ico.org.uk
- United States (California): California Privacy Protection Agency (CPPA) — cppa.ca.gov
- Canada: Office of the Privacy Commissioner of Canada — priv.gc.ca
- Australia: Office of the Australian Information Commissioner (OAIC) — oaic.gov.au
- Brazil: Autoridade Nacional de Proteção de Dados (ANPD) — gov.br/anpd
- South Africa: Information Regulator — inforegulator.org.za
- Singapore: Personal Data Protection Commission (PDPC) — pdpc.gov.sg
- India: Data Protection Board of India